THE KŌV EXPERIENCE
KŌV differs from other Nordic spa experiences in that we are a private spa experience — New Brunswick’s first! When you book a session at KŌV, our facilities, yes, ALL of them, are uniquely yours for your entire allotted time. You can choose to enjoy a fully guided experience with your hosts, or a totally private experience. We are here to ensure your privacy, enjoyment and safety while at KŌV.
The benefits of the thermal cycle ritual of “Hot, Cold, Rest, Repeat” are abundant: reduced inflammation, increased energy, mental clarity, reduced stress, immune system boost, increased alertness and pain relief. Though there are guidelines that most people find helpful to reap the most benefits from the thermal cycle ritual, the experience is entirely up to you, in your own time and in your own way.
WHAT WE OFFER
We offer three-hour (1-6 guests) and four-hour sessions (1-8 guests). PLEASE NOTE THAT THE SESSION FEE YOU SEE WHEN BOOKING IS NOT A PER PERSON RATE. We have set a flat rate for each session, so you can book and the cost per head will depend on how many are in your group. Our online bookings are for 1-8 guests but if you wish to include more people (max 12) or you wish to request a longer booking, please email info@kovspa.ca.
FAQ's
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What form of payment do you accept?Sessions can be booked on our online booking system via credit card, or email info@kovspa.ca to book and pay via e-transfer. Gift certificates can be purchased in any denomination. Please send us an email at info@kovspa.ca
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What happens if the weather is bad?The thermal cycle can be enjoyed in rain or fog; in fact, it makes it extra magical! However, if your thermal session is cancelled due to unsafe weather conditions (at owner’s discretion), then you will be able to rebook for another time or be issued a credit to use for a future booking.
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What is the temperature of the water?The cold will range between 50-60 degrees Fahrenheit. The hot tubs and sauna will be between 90-104 degrees Fahrenheit, depending on the season.
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Can I bring my child?The KŌV experience can be enjoyed by guests 12 years of age and older IF accompanied by a parent or guardian. This applies to private bookings only. Social Wednesdays and other group events are designed for adults ages 18 and up only.
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Can I bring my pet?We love our pets too, but KŌV is not the place to bring your pet (regardless of size or temperament). Pets are not permitted on site.
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Where do I park?We have ample parking in the driveway, as well as overflow parking directly across the lane from the end of the driveway if necessary. PLEASE DO NOT PARK AT THE BOTTOM OF THE HILL BY THE BOAT LAUNCH. Our boat launch is home to a working fishery, and they require that space for parking, loading and unloading.
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Where do I register when I arrive?Please follow the path from the parking area to the Lounge to register and prepare for your visit. You will be greeted there. Please do not arrive any earlier than 10-15 minutes prior to your booked time slot as we need time to say goodbye to our previous guests and to clean and prepare for your visit.
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What is your cancellation policy?We understand that sometimes things happen that force you to change your plans and we will try to work with you to find a solution. However, we do have a 14-day cancellation policy. Cancel outside of those 14 days and reschedule at no extra cost. If a refund is requested outside of the 14 days, there will be a $25 payment processing/cancellation fee. Cancel within the 14 days and we will do our best to refund or rebook you if we have someone else to fill your original booking. In that case, you will only incur a $25 payment processing/cancellation fee. If there is not someone waiting to take that time slot, we apologize but you will be charged 100% of the session fee. Please understand it takes great time and care to prepare for each guest. We want your experience to be an amazing one.
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Can I book a Yoga or meditation session at KŌV?Please inquire via email info@kovspa.ca to inquire about additional services such as movement classes- mat classes and spin (indoor cycling) classes.
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Do you serve alcohol?At this time, we are not licensed to sell alcohol.
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Do you have overnight accommodations?We do not offer overnight stays at this time but have recommendations of great inns/AirBNBs/bunkies, and hotels nearby. Just ask for the list!
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Can our group size be larger than eight?Yes, when timing and space permit, we can accommodate groups larger than eight (no more than 12). You can contact us via email at info@kovspa.ca to arrange your custom booking as additional fees will apply.
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Can I book a custom event?Absolutely! Please reach out to info@kovspa.ca with your details and we’ll do our best to customize your private event (additional fees may apply).
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When are you open?We are open March-January, every day from 10am-9pm.
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Do we have to be quiet?One of the great benefits of your booking being private and exclusive is that you can decide your vibe! Talking is permitted.
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What should I bring?Bring your flip-flops (we will have some here to purchase if you find yourself without), hat or toque, sunglasses, and lip balm.
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Can I take part in the thermal cycle ritual while pregnant?No; it is not recommended that pregnant women take part in hot and cold-water therapy due to extreme fluctuations in body temperature. However, if there is a pregnant person in your group, they are welcome to enjoy the various lounge areas, walk the beach, and enjoy the view.
